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Frequently asked Questions

Check below all the questions we have already answered!

Frequently Asked Questions and Answers

What is an Electronic Security System?

Electronic Security System is a combination of electronic equipment, procedures and measures in order to anticipate all vulnerabilities and try to migrate them by providing security to people, properties and valuables according to previously established standards.

In other words, it is a combination of electronic security equipment such as CCTV Security Cameras, Video Management Systems, Alarm Systems, Detectors, Sirens, Electric Strikes, Access Control and others with surveillance and monitoring activities to protect your people (family, employees, visitors, customers etc.) and assets (Commercial Buildings, Parking Lots, Home, Shops, Warehouse, School, Factory, Facility, etc..).

Sometimes it may also require establishing procedures and training.

But I never had any problems. Why should I have a Security System?

Security Systems are used by businesses and houses. As the number of crimes have been escalating, and security systems have become more affordable and accessible, many businesses and private homes are adopting at a fast pace.

Unfortunately, when criminals are looking for the next target, usually they target vulnerable people, and they tend to choose places that doesn't have any (or a weak) security system. They choose the easy targets. Some studies say that unsecured places are up to three times more likely to be burglarized than  the secured ones. 

If you are thinking if you should get a security system or not, you shouldn't be thinking twice about that. Secure your place today. 

What do I need to have a good Security System?

We treat security projects case by case. There isn't such a thing as "One Security Package" That fits all sites. To establish the best security system, we look deeply into the customer specific characteristics, needs and budget. We combine this information together,  then we design and propose what we believe is the best option to secure the place.

We visit the place for site assessment then we decide what technology we should be using.

We provide you with all options that you can add to your system that can give you advantage to :

  • Have more control over your place including  Camera Access using a Mobile App, Access to you Alarm System to arm and disarm your alarm remotely, Lock / Unlock doors remotely, etc...
  • Notice all mistakes that might be done by Staff members during busy hours and use it to improve customer service.
  • Use Smart Analytics. This can help you know more about your business such as hot areas and pathways where your customers and employees go more often, People Counting, Customer demographics and more.
  • And much more!
What kind of equipment a security system involves?
  • Alarm system is a combination of electronic components to detect unauthorized access to a building or area, usually to protect the place and its valuables. It can also include the management of certain activities and send signals according to the designed system. As an example, it is possible to have an alarm system to detect the excess of water in a farm or the leak of carbon monoxide gas in a factory, to prevent damages. The alarm system is usually connected to locks, detectors, sirens, and also security cameras, and is controlled by the control panel.
  • Control Panel is the brain of your security system since it controls every aspect of your security and every component that is installed. It arms and disarms the alarm system, locks and unlocks doors, sends and receives components’ signals, sends and receives signals or messages to a central or mobile phone, to list a few.
  • Motion Detectors are used to detect unwanted movements or door and windows openings in determined areas. They are important components of the alarm and access control systems. In addition, glass detectors can detect any breaks on glass doors and windows.
  • Fire and Leak Detectors are used to detect smoke, liquid/water or high concentration of determined components (like GLP, for example) in order to receive a signal and be able to act fast to deter the problem.
  • Sirens are used to emit a loud noise when the alarm system goes off to call attention and deter intruders or people entering areas they have no permission to access, because the sirens are not easily ignored, the situation will alert everyone about the danger or fire.
  • Alarm monitoring is a service that watches the signals from your security alarm and then reacts to those signals in a way that you specify: by phoning or texting you, and/or by dispatching a security guard to the site, for example. They are usually available 24 hours a day, 7 days a week.
  • Access control is a way of restricting access to parts of a place to authorized people only. It means that only the authorized staff or managers can access the warehouse, while cleaners and customers are restricted to the shop area, for example. A simple system may only consist of a single door with an electric lock that needs the user to enter a code on a keypad, fingerprint or a key fob to gain entry (like a garage with a remote control, for example). A complex system can consist of hundreds of doors, with certain users only allowed to access certain doors, and maybe only at certain times or on certain days of the year.
  • Locks are electronic (or mechanical ) fastening devices that are released by key, electronic cards, remote controls, mobile app, control panel code providing a unique and safe combination for unlocking and enabling access. While the mechanical locks allow only physical contact for locking/unlocking, the electronic locks provide way more options to control the access, as the convenient remote controls and mobile apps.
  • Surveillance Cameras are also known as closed-circuit television (or simply CCTV). They are usually used for video surveillance, registering images and monitoring places, but can also include people counting and tracking, facial and vehicle number plate recognition, business analytics and more. There are so many kinds of Security Cameras, from standard and simple to very sophisticated ones, including high definition, fixed or varifocal lenses, with zoom optical, 180° and 360° views, automatic tracking movement and objects, with night capture lenses and lights, covert cameras, for the indoor/outdoor environment, anti-vandalism and other.
  • Video Management System is an important component of the security system, as it usually collects the videos from the CCTV security cameras, records it for a certain period of time and allows access to the recorded images. They can also have software to improve the features and possibilities (as a license plate or face recognition or business analytics, for example).
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