Alarm Monitoring

With 24/7 professional monitoring and emergency repair service we are always there for you.
Our monitoring service has the option for online reporting so you know the comings and goings of your household or business.
Our central station also has proper backup and redundant systems so our service is uninterrupted.
Our 24/7 Monitoring includes the following services:
Burglar and Fire Monitoring - Two-Way Monitoring - Cellular and Radio Backup - Online Reporting

Back-to-Base Alarm Monitoring

Brilliant Platinum Self Monitoring Plan

deal for Shops, Retail, Nationwide Business or Office Environments
Connect up to 10 Devices or more
Unlimited Alarm notifications
Alarm activation alerts via mobile app, text message or phone call
Alarm activation alerts tracked in database for alarm history
Check that alarm is armed and disarmed
Arm and Disarm system remotely
NO Lock-in Contract

Mobile Apps - Self Monitoring

Popular Alarm Monitoring Packages

NESS

Security Guard 3 Alarm

NESS

4% OFF

Bosch Alarm Systems

RSC+

$95.00

4% OFF

RSC+

Bosch Alarm Systems

$95.00

3% OFF

BATTERIES

REED SWITCH Battery CR2477

$19.50

3% OFF

REED SWITCH Battery CR2477

BATTERIES

$19.50

20% OFF

Bosch Alarm Accessories

Radion RFRC-STR2 Receiver Kit

$200.00

20% OFF

Radion RFRC-STR2 Receiver Kit

Bosch Alarm Accessories

$200.00

Ready to take the next step?

Ready to take the next step? Fill out the form and one of our trained security professionals will contact you or call 1300 646 959

WE ARE ALWAYS HERE TO HELP!

Need help? Call our dedicated support team 24/7 at 1300 646 959 now to get a free quote

Our Promise To You

All calls answered within a minute! All quotes designed by experts and sent within 1 business day of discussing your requirements. We turn up when we say we will ! 24 hours technical support.

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COMMON QUESTIONS ABOUT ALARM MONITORING

What is included in Alarm Monitoring

The cost of alarm monitoring includes the cost of communicating equipment including the SIM (if opted for non IP monitoring) and 24/7 monitoring of your security alarm notifications. We will contact you according to the rules set out at the time of installation.

What is the Cost of Alarm Monitoring

Starting from $30 per month we have several packages available. You may find this on our alarm product pages.

How is Security Alarm Monitored?

There are three main mode of monitoring

- 1. IP using your broadband connection

- 2. Single Path GSM - Using a built in SIM card

- 3. Dual Path - Using both GSM and IP. We will connect your security system to the monitoring station using one of the above channels, test and verify before handover.

What happens if there is an issue with Monitoring?

We will come over and fix the errors if there is a fault with communication free of cost.

What is expected of me in the event of break-in / alarm trigger

When we receive an alarm, we’ll follow the protocols that we set up at the time of installation. This includes who we call or text when an alarm is activated. For Security response alarms, we will inform the Security Patrol same time as we contact you. One of the key-holder is expected to reach the site as early as possible to reset the alarm thereafter.

Who monitors my Alarm?

We have tie up with Grade A alarm monitoring centre who monitors all our domestic and business security system.

What systems and brands do you monitor?

It is possible to monitor wired and wireless burglar alarms. Currently we install and monitor all types of alarms:

Gallagher
Tecom
Integriti
NX Panels
Bosch Alarm Systems
Paradox Alarm Systems
Zero Wire
DSC Alarms
Risco
Crow

We use 4G communicators and Internet

Permaconn
Bosch 3G Module
Ultra Sync
Paradox

Will you contact me before you dispatch the security patrol?

This is based on your contract as we offer more than one option. The plan that we recommend is to pass the message to the security at the same time we contact you. Normally an alarm is confirmed with sequential trigger.

What is a confirmed alarm

When we receive an alarm triggered sequentially by two or more sensors we consider it as confirmed alarm. This is set up during installation. Please speak to our Engineer at the time of installation if you prefer customisation.

Can you monitor an alarm system installed by another company?

Yes. We will make sure the alarm is installed to the required standards and will take over monitoring and maintenance.

Do you outsource Security Mobile Patrol Response?

Yes. We have tie up with the most reputable and advances Mobile Patrol security guard providers who would serve as key-holders for you.

Can you do video monitoring?

Yes. Visual verification is possible by connecting an IP camera to your security alarm.

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