Learning and Tips

iFob Control App – Getting Started

iFob Control App

User Getting Started Guide

Internet Compatible Alarm Control and Reporting

Our iFob Control smartphone app, provides real time control and feedback for compatible IP enabled systems. Multiple sites are supported allowing you to manage your home, office or holiday house whenever you need.

The MyAlarm global platform provides redundancy, exceptional reliability and continuous monitoring of system connectivity.

How to Set Up!

Connecting MyAlarm to your Bosch solution 6000 Alarm

1- Download MyAlarm iFob Control App
to your iOS or Android Device.

2- Contact your Alarm Installer
to setup your Alarm system with MyAlarm and receive your unique pairing code.

3- Enjoy using the iFob app
Start controlling and monitoring your alarm system!

How to Download the MyAlarm iFob App

Installing and Configuring the iFob Control App

STEP 1: Launch iFob Control and then Choose Setup New Site.
STEP 2: Enter a unique name to identify the site on this device. Note that this can be any name of your choise.
STEP 3: Enter the Panel Serial Number in the field provided. This should be provided by your installer.
STEP 4: Enter the Panel App Code. Note that this is a unique code provided by Bosch that can be used on one device only for security reasons. This is to be provided by your installer.
STEP 5: Enter User Alarm Pin. This is your Pin code that you use to arm and disarm the panel.
STEP 6: Press the save button on the top right corner.

Step 2: Site Configuration

- Site Name: Enter a unique name to identify the site on your device. Note that this can be any name of your choice.
- Enter the Panel Serial Number in the field provided. This should be provided by your installer.
- Enter the Panel App Code. Note that this is a unique code provided by Bosch that can be used on one device only for security reasons. This is to be provided by your installer.
- Enter User Alarm Pin. This is your Pin code that you use to arm and disarm the panel.
- Press "Save Icon " on the Top right corner.

Start using the iFob Control APP

Main Menu

1- AREAS: by pressing on Areas, you will be able to view the home page of your alarm system that will show you the status of your alarm and equipment.
2- ZONES: This will allow you to see all your zones and check the status of all zones in the system.
3- OUTPUTS: This will allow you to check the outputs on your system. Ex: Roller door.
4- DOORS: The doors page allows you to check the status and control selected doors on the system.
5- TROUBLESHOOT: If you have any faults on the panel, this will allow you to view the faults.
6- HISTORY: This will allow you to view all the History and to check alarms and notifications.

1- Home Page: AREAS example

- Once connected, the area page will load allowing you to quickly arm or disarm your system. Use the scroll function to see all areas if required. The name and status of all areas displayed. If the Armed is in Red, this means that the system is currently Armed. If the disarmed is green, this indicated that the system is disarmed.
-The area control picture shown in this example has three areas with the house having 2 part arm modes. The panic function is enabled and two shortcut buttons have been created, one for the Roller Door and another for the Garden Sprinkle
- Your system will look different based on the configuration and options set by your installer and/ or system owner.
- The PANIC function is enabled. To activate it, touch and hold the panic button for three seconds to trigger a panic alarm. Note that the sirens might be activated.
- Alarm, system trouble and zone status indicators are also shown for each area.

4- DOORS

-The doors pages allows you to check the status and control selected doors on the system.
-Only doors that have been set by your installer will be available in the iFob app. The system owner can restrict iFob users from any door control functions if required via the MyAlarm website. Users will receive a warning message if this restriction has been applied.
- The iFob Control app allows up to 4 shortcuts to be created for outputs or doors which you frequently control. To create a shortcut, touch and hold the door name or output name for 2 seconds. Shortcuts can be deleted in the site settings page.

6- HISTORY

- The History page will allow you to view all events occurred on the system.
- Events can be: Burglary Alarm, it will be labeled in RED. Another type of event is Access event, which will let you know if someone opened or closed the roller door for example (if the door is connected to the panel). Also from the events section you can see at what time the system was armed / disarmed and by who. Also it will let you know how was the panel armed / disarmed, via remote control, mobile app or keypad.

Q. What is MyAlarm?

A. MyAlarm is a cloud based service that allows alarm system owners to configure and control staff or family members who are using the iFob Control app to control their alarm system.

Q. How many people can use the iFob Control App

A. Up to 10 mobile app devices can be setup to operate each site.

Q. What happens if I change my phone?

A. If you change your smart device you will need to delete your previous mobile app user from the MyAlarm website and then add the new mobile app user.

Q. Can I use the same app code on multiple smart devices?

A. No, app codes can only be used once.

Q. Why is there no password to open the iFob Control app?

A. All smart devices have the ability to set a global password on the lock screen which secures access to the app.

Q. Why do I sometimes see a warning telling me the connection limit is exceeded?

A. Only two iFob Control app users can connect and control the system at the same time. If you see this message wait a few minutes before trying again.

Q. What should I do if I can’t find my panel serial number or if my panel does not meet the MyAlarm requirements?

A. In both cases the best person to contact is your alarm installer. There are instructions in the iFob Control app setup page which explains how to locate your panel’s serial number.

Q. How can I find out more information on the options available on the mobile user page?

A. Detailed descriptions of each option can be found by pressing the Help button on the mobile user page.

Q. Why can’t I see all features in my iFob Control app?

A. The site’s owner is the only person who can allocate iFob Control access to users via the MyAlarm website. They may have chosen to restrict you from certain features. Contact your site owner if you feel this may be in error.

Q. How do I get an App Code?

A. Only the site owner is able to create mobile users and issue app codes. Best thing is to email us at support@brillianttechnology.com.au to create a new code.

Q. Why can’t I see or control outputs / doors on the system?

A. The site owner may have restricted your access to these functions. Outputs and doors must also be configured by the installer so that are available in the app.

Q. Why do I see Quarantined for a user on Myalarm Mobile User Page.

A. If an app user tries to connect multiple times using an incorrect User Pin, the system will quarantine their mobile user profile and prevent future connections. To rectify this make sure the Mobile User is using a valid User Pin that works on the panel and then remove the quarantine status on the Myalarm mobile user page.

iFob Control App – Getting Started