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Welcome to the Self Help Desk

For Critical Technical Support
Contact the Brilliant Customer Service team
support@brillianttechnology.com.au
1300646959 / 02 6110 1410

How Can We Help You?

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Technical Support

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Payments

Invoices, Payments and all Admin related Help
Payments

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Alarm/Access Adds, Moves & Changes

For any Alarm / Access Adds, Moves and Changes

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Set up what happens when your alarm goes off

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Frequently asked Questions

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Technical Support

CCTV
alarm
door bell
Find Support Options Here
– Download Manuals
– Technical Support
– Password Reset
– Mobile App Troubleshoot
– Download Manuals
– Technical Support
– Password Reset
– Mobile App Troubleshoot
– Download Manuals
– Technical Support
– Password Reset
– Mobile App Troubleshoot 
– Download Manuals
– Technical Support
– Password Reset
– Mobile App Troubleshoot

 

– Learn more about NBN and Alarm Systems compatibility 
When you move, we move with you.
 – Tell us more details about your new house. 
* Discounts may apply
How to pay?
– Pay by Electronic Funds Transfer (EFT)
– Pay by credit card by phone or online
– Pay by cheque or money order
– Direct debit
update your contact list
– Call us at 1300 646 959
– Send us an e-mail at monitoring@brillianttechnology.com.au
– Submit online form
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  •  Learn How
update your contact list
– Call us at 1300 646 959
– Send us an e-mail at monitoring@brillianttechnology.com.au
– Submit online form
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